Privacy Policy – Vivion Energy

Vivion Energy is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website.

Information We Collect

 When you interact with our website, we may collect the following information:

• Name
• Contact information including email address and phone number
• Address or postal code (for service availability and consultation)
• Information about your interests in products such as solar systems, heat pumps, or battery storage
• Information submitted through forms, consultations, or customer inquiries
• Website usage data through cookies and analytics tools

How We Use Your Information

 We collect this information to better understand your needs and provide a better service. Your information may be used for the following purposes:

• Responding to inquiries and consultation requests
• Providing quotes or product information
• Internal record keeping
• Improving our products, services, and website experience
• Sending occasional updates about new products, energy solutions, or promotions
• Conducting market research to improve our services

We will only use your contact information for communications related to Vivion Energy services.

Data Security

 Vivion Energy is committed to ensuring that your information is secure. We implement appropriate physical, electronic, and administrative safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

Cookies

 Our website uses cookies to improve user experience and analyze website traffic.

A cookie is a small file stored on your computer that helps websites recognize returning visitors and remember preferences.

We use cookies to:

• Analyze website traffic and visitor behavior
• Improve website performance and usability
• Remember user preferences
• Enhance your browsing experience

You can choose to accept or decline cookies. Most browsers accept cookies automatically, but you can modify your browser settings if you prefer to disable them.

Third-Party Links

 ur website may contain links to third-party websites. Once you leave our website, we do not have control over those external websites. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting those sites.

We encourage you to review the privacy policies of any third-party websites you visit.

Controlling Your Personal Information

 You have the right to control how your personal information is used.

You may:

• Request a copy of the personal information we hold about you
• Request correction of incorrect or incomplete information
• Request that we stop sending promotional communications

To make any of these requests, please contact us at:

Email: info@vivionenergy.com

Sharing of Information

 Vivion Energy does not sell, rent, or distribute your personal information to third parties without your consent, unless required by law.

Your information may only be shared with trusted service partners when necessary to provide requested services such as system consultation, installation, or technical support.

Updates to This Policy

 Vivion Energy may update this Privacy Policy from time to time to reflect changes in legal requirements or business operations. Any updates will be posted on this page.